FAQ: SkinVision
SkinVision offered by our partners
Covid-19
General
- A few devices are not compatible with the SkinVision app
- What is SkinVision?
- Why is early detection of skin cancer important?
- How big a problem is the growth of skin cancer?
- Can the app detect skin cancer?
- How do I sign up?
My account
- Why do I need a profile?
- Why do I need to provide the right contact details?
- Is my personal information safe?
- How do I verify my email address?
- I am having trouble verifying my email address, what do I do?
- What do I do if I've lost my username and/or password?
The Assessment
- How does the risk assessment work?
- What types of skin cancer can the Smart Check detect signs of?
- I have trouble using the camera. How can I take a photo?
- Why do I need to track my skin spot's evolution?
- Why can't I take a photo?
- Why am I not able to use the Front Camera to take a photo of a skin spot?