FAQ: SkinVision

General

• What is SkinVision?
• Why is early detection of skin cancer important?
• How big a problem is the growth of skin cancer?
• Can the app detect skin cancer?
• How do I sign up?
• Who should use SkinVision?

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My account

• Why do I need a profile?
• Why do I need to provide the right contact details?
• Is my personal information safe?
• How do I verify my email address?
• I am having trouble verifying my email address, what do I do?
• What do I do if I've lost my username and/or password?

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The Assessment

• How does the risk assessment work?
• I have trouble using the camera. How can I take a photo?
• Why do I need to track my skin spot's evolution?
• Why can't I take a photo?
• Why am I not able to use the Front Camera to take a photo of a skin spot?
• Can all skin spots be checked by SkinVision?

Pricing

• What services does SkinVision offer?
• Why do I have to pay for the SkinVision-Service?
• How do I pay for SkinVision?
• How can I apply for a refund?

Other app features

• How to identify my skin type?
• How does the UV index work?
• How does the Archive work?

About SkinVision

• What is SkinVision's mission?
• Is SkinVision available everywhere?