Submit a request
Sign in
  1. SkinVision
  2. FAQ: SkinVision

FAQ: SkinVision

SkinVision offered by our partners

  • SkinVision offer in the Netherlands

Covid-19

  • How to visit a GP/dermatologist?

General

  • What to expect from a Doctor's Visit
  • How does SkinVision’s algorithm detect skin cancer?
  • Can SkinVision help me detect skin cancer?
  • What is SkinVision?
  • What is body mapping?
  • How do I use the body map feature?
See all 18 articles

My account

  • How do I make sure the Promo Code I received is activated?
  • I don’t see the body mapping feature on my mobile
  • Why do I need a profile?
  • Why do I need to provide the right contact details?
  • Is my personal information safe?
  • What happened to the photos on my previous folders?
See all 11 articles

The Assessment

  • Where to find your SkinVision recommendation?
  • What is the Health Follow-Up?
  • Why am I receiving this follow up message?
  • How do I update my Skin Health Journey?
  • How do I use the Smart Camera?
  • What if I get a high risk rating?
See all 13 articles

Pricing

  • Pricing of SkinVision per currency
  • How much does SkinVision cost?
  • What services does SkinVision offer?
  • Why do I have to pay for the SkinVision-Service?
  • How do I pay for SkinVision?
  • How can I apply for a refund?

Other app features

  • How to identify my skin type?
  • How does the UV index work?
  • How does the Archive work?

About SkinVision

  • What is SkinVision's mission?
  • Is SkinVision available everywhere?
SkinVision
English (US) Deutsch Español Français Italiano Nederlands Polski
Powered by Zendesk