Free Access Issue after Switching New Dutch Insurance

Why am I not getting free access to SkinVision after switching my insurance?

During the month of January, VeCoZo (a secure platform for exchanging insurance data) is performing an update. As part of this update, VeCoZo may continue to display your old 2024 insurance details. This could cause a temporary issue where some users who have switched insurance providers may not receive free access to SkinVision, even though they are eligible.

This issue is temporary and should be resolved once the VeCoZo update is completed in January. In the meantime, we’re here to assist you.

If you're experiencing this issue, please contact us directly at [e-mail]. We can help you resolve the situation and ensure you get the access you're entitled to.

If you have any other concerns or questions, please feel free to contact us. We’re here to help.

We apologize for any inconvenience this may cause and appreciate your patience during this time. Thank you for using SkinVision!