If you are encountering issues verifying your account, the cause could be linked to 3 possible reasons:
1. Delay in email
There is unfortunately the possibility that it takes a few minutes for the automatic email to be sent out, therefore we ask you to please be patient during 5-10 minutes.
2. Spam inbox
It could be that the verification email is sent directly to your spam/junk inbox, we kindly ask you to have a look in this inbox.
3. Incorrect email address
Kindly we ask you to double check the correct email address is given.
Beside the above mentioned possibilities, we also ask you to keep the following points in mind when encountering verification difficulties:
- Please double check your email address for any typo's
- Re-send email by clicking the button "I did not get it. Resend mail”
- Search in your inbox for emails from firstname.lastname@example.org
- Check your spam/trash folder
- Kindly note that the verification expires after 24h after it has been sent, due to privacy reasons.
If you are still having trouble verifying, please let us know at which step you are not able to proceed. You can contact us at email@example.com.
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