What do I do if I've lost my username and/or password?

If you forget your password, you can reset it by selecting ‘Log in’ in the first screen of the application. After entering the email that you used to sign up, select ‘I forgot my password’. You’ll receive an email within a few minutes containing a link that will allow you to reset your password. If you don’t see the email in your inbox after two minutes, check your spam folder. Click on the link in the email to reset your password. You will be taken to a new page where you can then create a new password for your account. Click on the “Set Password” link to complete the process.