Whether the Smart Check can be performed on a skin spot depends on whether the skin spot can be accurately photographed with the smart camera software of SkinVision. In some cases, this is not possible. For example:
- When there is something covering the skin spot, obstructing the view of the camera.
Example: Hair, a tattoo, blood or other fluids covering the lesion.
- When the skin spot is close to or on a skin fold.
Example: When the skin spot is close to an ear, a belly button, or on a lip. This might cause our image recognition software to be unable to make a distinction between the skin spot and the skin fold.
- When there is not enough contrast between the skin spot and the surrounding skin.
Example: A light colored skin spot on light skin, or a dark colored skin spot on dark skin.
- Multiple skin spots close together.
Example: When multiple skin spots such as moles or eczema are close together, it is difficult for our assessment to distinguish the one that needs the assessment. Therefore, these spots can not be assessed.
If the Smart Check is not possible, we encourage you to try to do a skin check from the manual mode. This will however, not be supported by our smart technology and will therefore take longer to complete.